Who we are
At Good Life Hotel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This policy explains how we collect, use, and protect your information when you interact with our website and services.
Information We Collect
We may collect basic personal information when you:
- Fill out a contact or booking form
- Make a reservation
- Contact us via phone, email, or WhatsApp
This information may include:
- Name
- Phone number
- Email address
- Reservation details
In some cases, we may also collect:
- Identification details (during check-in)
- Payment information (for bookings)
We also collect non-personal data through cookies to improve your browsing experience.
How We Use Your Information
We use your information to:
- Process room, restaurant, and event bookings
- Respond to your inquiries
- Improve our services and customer experience
- Ensure security and prevent fraud
Data Sharing
We respect your privacy.
Your personal data is not shared with third parties, except when necessary to:
- Process payments
- Comply with legal obligations
- Support essential services related to your booking
We only share the minimum information required.
Access to Your Data
You have the right to:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your data
To make a request, please contact us directly. We will respond within a reasonable time.
Cookies
Our website uses cookies to:
- Improve user experience
- Understand website usage
- Enhance performance and functionality
Cookies do not collect sensitive personal information.
Email Communication
We may use your email to:
- Confirm bookings
- Respond to inquiries
- Share updates or offers (only if you opt in)
You can unsubscribe from promotional emails at any time.
Legal Disclosure
We may disclose personal information if required by law or to:
- Ensure safety of our guests and the public
- Comply with legal processes
- Protect our rights and property
Contact Us
📍 Babati, Manyara
📧 [email protected]
📞+255 692 382 911